Enterprise Resource Planning (ERP) Proposal Case Study

Enterprise Resource Planning (ERP) Proposal - Case Study Example A description of Brain Freeze’s existing â€Å"legacy† information systems Brain freeze ltd, it still relies on information systems that are not current and not able to accommodate the growth rate of the company. The company relies on an outdated financial accounting system known as solution 7. Solution 7 financial accounting system does not have a manufacturing module and does not support sales and marketing of the products. BrainFreeze Pty Ltd also uses excel spread sheets to record the warehouse inventories and track the distributions channels and record the different transactions. The company also relies on manual methods for the production and packaging operations. The tracking of data required for production is done using the available clipboards. The tracking of raw materials is facilitated by a pear tree module that is not adequately reliable as payments are made through the accounting system. Business processes One of the most common business processes at BrainFreeze Pty Ltd is the order management process where the customer’s order the products on phone. This process involves the set of actions that BrainFreeze Pty Ltd takes to ensure that they deliver the goods ordered by the customer. Some of the main steps include processing the order, production of the goods and delivery of the goods to the client. The production of the goods is done in case they are not available in the companies’ warehouse or if the customer makes the order according to their own preferences. Additionally to ensure customer satisfaction, the management of the orders is closely related to the Customer Relationship Management. The parties involved in the order management process include; the customer (orders the products on phone), the manufacturer (BrainFreeze Pty) and the shipping service process. Below is a flow chart for the ordering process; Another common business process at BrainFreeze Pty Ltd is t he accounting process that involves the recording of all sequential activities of how cash is received and how it is paid out. The accounting process is done through recording of various financial statements such as journals, ledgers and trial balance. Below is a flow chart for the current accounting process; The human resource management process is also common at BrainFreeze Pty Ltd. The human resource department in the organization is responsible for recruitment of new staff, management of the staff within the organization and providing direction for the staff members. The human resource management as a business process involves both the human resources department and the management. The human resource management process is also concerned with evaluating the staff’s performance, qualifications and their safety among others. This process also involves moving away the traditional staff members. The main goal of human resource management at BrainFreeze Pty Ltd is to enhance st rategic utilization of the staff members to influence the business in as beneficial way. Below is a flow chart for the human resource management process of staff hiring; How the proposed ERP streamlines the business processes This system is likely to eliminate most tedious tasks that are considered to be time consuming; therefore, the management of BrainFreeze Pty Ltd becomes more effective. Some of the benefits of the use of the modern improved systems include easier control over the different processes, clearer monitoring of operations, streamlining the supply chains and more efficient storage and retrieval of information. The system will give the managers a better view of the operation of the organization by easily accessing all the